Privacy Policy
OM Technology ("we", "our" or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or contact us regarding our services.
Please read this policy carefully. If you disagree with its terms, please do not use our website or services.
1. Information We Collect
We may collect the following categories of personal information:
- Contact information: Name, business name, phone number and email address provided through our enquiry form or direct communication.
- Communication records: WhatsApp messages and emails you send to us regarding your project enquiry.
- Usage data: Pages visited, time spent on our website and referring URL (collected anonymously via analytics, if enabled).
- Business information: Details about your business type and project requirements that you voluntarily share with us.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and project requirements
- Provide website development and related services
- Send you quotations, updates and project-related communications
- Improve our website and services
- Comply with legal obligations
We do not use your personal information for automated decision-making or profiling.
3. WhatsApp Communication
When you use the WhatsApp click-to-chat links on our website, you are redirected to WhatsApp's platform. Your communication via WhatsApp is subject to WhatsApp's own Privacy Policy. We use WhatsApp exclusively for business communication regarding your project enquiry — never for unsolicited marketing.
4. Information Sharing and Disclosure
We do not sell, rent or trade your personal information. We may share your information only in the following circumstances:
- Service delivery: With trusted team members involved in delivering your project.
- Legal compliance: When required by law or to protect our legal rights.
- Business transfer: In the unlikely event of a business sale or merger, with appropriate notice to you.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfil the purposes outlined in this policy, or as required by law. Project-related communications are typically retained for the duration of our business relationship.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, use or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We never store payment card numbers, government ID details or banking credentials.
7. Cookies and Analytics
Our website may use essential cookies to maintain basic functionality. If we use analytics (such as Google Analytics), it will be configured to anonymise IP addresses and will be disclosed clearly. You may disable cookies in your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites (such as WhatsApp, social media platforms and payment gateways). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before interacting with them.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Withdraw consent where processing is based on consent
To exercise these rights, contact us via WhatsApp or email at the details below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- WhatsApp: +91 93400 39411
- Email: omtechnology.pvt.ltd@gmail.com